IT Support Assurance
Custom offers a choice of IT support assurance packages to meet your specific needs:
- Network Assurance Ensures uninterrupted and secure access to your organization’s information
- Productivity Assurance Keeps your organization running efficiently while protecting your technology investments
- Complete Support Assurance Combines our Network and Productivity Assurance for complete coverage
Custom IT Managed Services provide:
- Consultative IT onsite support services with certified Custom technicians that
- Work side-by-side with your staff to resolve issues
- Assist with application upgrades specific to your environment
- Guide you and your IT staff on how to strengthen and update your environment
- Industry tools to help guide and support the entire IT environment
- Proactive management and support of servers and infrastructure devices
- 24/7 monitoring
- Device refresh and system updates
- Remote management and support of desktops
- Help Desk support
- Resolve 90% of issues remotely